SplashTrack, LLC has saved both time and money by partnering with Symmetry Software to improve its custom-built Human Resources Information and Management System. Gone are the days of frustration with complicated, outdated payroll processing software.
SplashTrack is a custom-built Human Resources Information and Management System developed to service PEO clients. Originally, SplashTrack didn't include a payroll processing function; it integrated with legacy payroll software, allowing users to pass payroll data through the system for back-end processing. But as SplashTrack continued adding functionality, they quickly learned that the legacy software could not scale. Specifically, recalculating payrolls containing errors was becoming burdensome and increasingly expensive since it required manual, time-consuming processes for quality control. Processing payroll became an overly complicated task, and the client-facing data was often confusing or lacking due to system deficiencies. It was apparent that a major upgrade to SplashTrack’s tax calculation engine was required to provide a better internal and external user experience.
SplashTrack considered either building its own tax calculation engine from the ground up or embedding an already existing tax engine. The team searched for a tax engine that could fit their needs. SplashTrack came across Symmetry Software and the Symmetry Tax Engine through word of mouth from their clients and diligent research.
The price was right, the offering was favorable, and their ability to have more control over the product made for three steps in the right direction. Symmetry Software quickly set up SplashTrack with access to the Symmetry Tax Engine API for testing and viewing API guides and documentation. SplashTrack was then able to put out a payroll application with the Symmetry Tax Engine for its clients rapidly.
"We have a pathway off of old, busted processing software."
After partnering with Symmetry Software, SplashTrack now has more control of its payroll records. It is easier for users to reverse payrolls or create, read, update, or delete various payroll records because of the flexibility the Symmetry Tax Engine API provides.
The Symmetry Tax Engine has quickly become a core component in a multiple component payroll flow process. The team at SplashTrack now can rerun payroll if needed and provide details of tax calculations to clients. Users can see payroll data as it comes from the Symmetry Tax Engine, which provides employees with valuable information on their taxes on a line-by-line basis allowing SplashTrack to add a requested feature from prospective clients.
SplashTrack has saved both time and money with its partnership with Symmetry Software and has put aside the days of frustrations and complicated out-of-date processing software. Compared to other APIs that run upwards of a second per request, SplashTrack has found that the Symmetry Tax Engine, in their specific case, runs 1,000 requests in 30 seconds. They process about 8,000 requests in a given week and are looking to increase that number as they rapidly expand. In summary, SplashTrack was able to meet their objective of having a modern, scalable tax engine to better serve their client needs and a reliable partner in Symmetry Software.
"Symmetry does what it's supposed to do and helps us do what we need to do to keep the business going. We wouldn't have been able to do what we have done without Symmetry."
Speak to an expert to see how embedding the correct payroll APIs and tax withholding software can significantly impact your business.