Customer Stories
Netchex is now able to focus on the critical components of their applications while the Symmetry Tax Engine and Symmetry Payroll Forms help maintain compliance within their integrated solutions.
The Challenge
Netchex provides tax and human resource services, ranging from time and attendance programs to a full-service platform. The company focuses on payroll, including complicated state and local taxes, to ensure their offerings are compliant and ensure accuracy. Founder and CEO Will Boudreaux prides himself knowing his company serves the people first. Despite having the capacity to build the product themselves, they preferred to partner with Symmetry Software to help with their automating tax forms within their onboarding platform.
The Search
Although Netchex had the qualifications and skills to write a code for automating tax forms, the company needed to focus its priorities on the customer and maintaining its current products. Before learning about Symmetry, they were frequenters of paycheckcity.com, Symmetry Software's free paycheck calculator website for individuals and small businesses. In 2009, Boudreaux was referred to Symmetry Software and, after viewing the capabilities of the Symmetry Tax Engine, quickly signed up for a free trial.
Symmetry Software had a very detailed integration guide and a phenomenal technical staff that allowed us to get to market much quicker than if we had tried to tackle this on our own.
The Solution
Together, the Symmetry Tax Engine and Symmetry Payroll Forms help employees fill out the appropriate Federal, State and Local tax withholding forms and employers process payroll accurately. Symmetry Payroll Forms pre-populates data, automatically determines PSD Codes, EIT Rates, and school districts, and automatically applies nexus and reciprocity. The simple process begins with the employee entering or loading their data, and Symmetry Payroll Forms identifies the location and gathers the appropriate forms. The employee is then guided through the necessary forms, and the system automatically sends the completed forms to the designated department.
Since Netchex implemented the Symmetry Tax Engine and Symmetry Payroll Forms to complete their onboarding solution, they have been successfully compliant. According to Boudreaux, the Symmetry Software team concentrated on understanding Netchex's unique needs before presenting them with the Symmetry Tax Engine and Symmetry Payroll Forms. Collaborating with Symmetry Software allows Netchex to focus on the critical components of their applications while the Symmetry Tax Engine and Symmetry Payroll Forms maintain compliance within their integrated solutions.
The staff at Symmetry Software is professional, thorough and sincere. Good people that want to do the best for their customer.
About Netchex
Founded by two executives in the payroll industry working for a publicly traded firm, Will Boudreaux and Stuart Ethridge decided to take on the giants and change the experience of payroll outsourcing. Embracing three tenets – web integration for technology, accountability for service, and value for price delivery, Netchex set out to tell its story and execute one relationship at a time.
Speak to an expert to see how payroll tax withholding software can make a huge impact when you’re using the right tools.
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